September 27, 2004

You Want Cream and Sugar?

So, I just got a panicky call from one of my more troublesome clients... They asked if I could build a coffee cup... After putting my mug down carefully so as not to spill any, I inquired what they were talking about... Well they want a giant mug built to surround a case they have... They don't know where it's going, or if it has to move around, or even what it is supposed to be finished with... So he actually took a picture of the coffee mug on his desk and emailed it to me so I'd know what he was talking about...
Now, really folks, I can build a coffee mug of just about any size... I can build it to hold liquid, create steam, get up and dance if you really need it to... What I can not do is build you a coffee mug with no dimensions, or information... If you ask me to do that, I will go to Wal Mart, purchase the cheapest mug I can find, charge you several thousand dollars for custom fabrication and laugh all the way to the bank...
Get with the program before you call me! Ugh!!!

Posted by Backstage at September 27, 2004 03:20 PM
Comments

I can relate. I am often asked to "draft an agreeemnt," which I am happy to do, but when I ask the client what are the business terms of the Agreement (i.e. "What would like to agree to with the other party?), their eyes often glaze over.

Posted by: Parkway Rest Stop at September 27, 2004 03:39 PM

E-mailed a picture of his coffee cup. Classic.

Posted by: Jennifer at October 1, 2004 05:44 AM
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