February 25, 2004

The Supply Saga continues...

I came in early today, yet again, to wait on the material I mentioned yesterday... You would think that after two scathing phone conversations yesterday, they might, just might, get my stuff to me this morning.  You'd be wrong... Wait though, it keeps getting better...


It's now 11:38... The woman I have been dealing with at their office calls my office phone and announces that the truck is outside, and why won't I answer the door?... So I think to myself, how strange, my door is open... I leaned over to the window, and noted that was still the case, but to make sure, I put her on hold and headed downstairs to look around the parking lot.  Finding no truck full of metal, I returned to my cozy chair, and picked up the phone.  She was not amused at haveing been kept on hold, the poor thing... So I mentioned that there was no truck outside, and that I had even looked around the back of the building, at which point she starts telling me that the truck is sitting right in front of my roll door on such and such road.  Funny I thought, my roll door isn't on a road, nor is my street address on the road she mentioned, as a matter of fact, there is no street of that name in this town. I mentioned this to her, and she asked if this was the number for another production company (which not only did I know them, but they are now out of business, under shady circumstances, 15 or 20 miles from here, but I digress), and after telling her no, she appologised and hung up before I could explain what I had already figured out.  Well, before I could look up their phone number again, my cell rings (well vibrates, but that's not important right now).  This time, its one of their head sales managers to tell me that the truck is out front, and I should open the door. (I love how these people seem to know that their truck is out in front of my place, without actually being here, but again, I digress) So I explained that I thought perhaps they should check the shipping address and even the billing address, since I thought there might be an issue... And it was at this point that a light must have come on over someone's head over there... So now after over a week of waiting, they are actually heading to the correct address supposedly... It should be amuseing when they get here, as I have a terrible feeling that the material they are sending me is not what I ordered, based on the fact that they said it was only 12 feet long... Tube (hollow), which is what I ordered, comes in either 20 or 24 foot lengths, while solid bar usually comes at 12'... That's not a guarentee, but the way the rest of this order has gone, I would put money on it...


Is it time to go home yet for the day?


Update: (like you actually cared...) I officially gave up... After 2:45 I called them, cancelled the order, then informed them I would not be troubleing them to actually do their jobs in the future... I hope some manager there rolls some heads over this, but it won't matter to me in the future...

Posted by Backstage at February 25, 2004 04:55 PM
Comments
Post a comment









Remember personal info?