So I've been working on an opera of late... My shop isn't set up with a great scenic paint department since we seldomly need that aspect of the business for our corperate accounts... As a result, the designer of this show decided to specify wallpaper treatments for the units that might normally get painted... Personally I think that's a great idea, since I really hate paint, but it leads to other problems... I went ahead and ordered all my wall paper online, which made my life quite easy actually... It has been trickeling in since then... (4 different patterns) Well, as I should have expected, one of the patterens was on backorder, and was not scheduled to be printed untill after the scenery will be rotting in some landfill someplace... So I called the distributer, explained my situation, and they called the manufacturer to see if they had 6 rolls of this paper someplace to sell to their crazy client... The answer came back as, sure, no problem, they'd ship it right out... I then proceeded to go about my life... Well all the other paper came in, and this one still hadn't, so I figured, hey, I should call and check on this stuff... To chop several paragraphs off this rant, I'll just say that after no less than 8 phone calls, and fighting my way through various voice-mail systems, I finally got them to admit that they hadn't shipped anything, and weren't planning on doing so untill Febuary... Naturally, at that point, I was somewhat less than polite, bringing into question the heritage of several people at that company...
End result, the designer had to pick out a different paper while she is on vacation across the country, and I had to chase that down, and get it Fed-Ex'd to me...
The moral here?... Mail order is often convienient, but going to a store, and haveing the material in your hands is far more reliable... The second moral, and possibly more usefull, is that if you keep hitting 0 on voice mail menus, you will eventually piss off the computer, and it will almost always connect you to a human...
Posted by Backstage at December 20, 2003 06:13 PM